Shopify Events | Knowledge Base (Product User Guides)

Shopify actions map to the following ZMP event names. The same mapping applies to events ingested through Data Flows and through the custom pixel.

Shopify Action	ZMP Event	Notes
`authorization_failure`	`order_authorization_failure`	Authorization failed. The funds cannot be captured.
`authorization_pending`	`order_authorization_pending`	Authorization pending.
`authorization_success`	`order_authorization_success`	Authorization was successful, and the funds are available for capture.
`cancelled`	`order_cancelled`	The order was cancelled.
`capture_failure`	`capture_failure`	The capture failed. The funds cannot be transferred to the shop.
`capture_pending`	`capture_pending`	The capture is in process. The funds are not yet available to the shop.
`capture_success`	`capture_success`	The capture was successful, and the funds are now available to the shop.
`closed`	`order_closed`	The order was closed.
`confirmed`	`order_created`	The order was confirmed.
`fulfillment_cancelled`	`order_fulfillment_cancelled`	Fulfillment for one or more of the line_items failed.
`fulfillment_pending`	`order_fulfillment_pending`	One or more of the line items have been assigned to a third-party service for fulfillment.
`fulfillment_success`	`order_fulfilled`	Fulfillment was successful for one or more line_items.
`mail_sent`	`shopify_mail_sent`	An email was sent to the customer.
`placed`	`purchased`	An order was placed by the customer.
`re_opened`	`order_reopened`	An order was reopened.
`refund_failure`	`order_refund_failure`	The refund failed. The funds are still with the shop.
`refund_pending`	`order_refund_pending`	The refund is in process. The funds are still with the shop.
`refund_success`	`order_refunded`	The refund was successful. The funds have been transferred to the customer.
`restock_line_items`	`items_restocked`	One or more of the order's line items have been restocked.
`sale_failure`	`sale_failed`	The sale failed. The funds are not available to the shop.
`sale_pending`	`sale_pending`	The sale is in process. The funds are not yet available to the shop.
`sale_success`	`sale_completed`	The sale was successful. The funds are now with the shop.
`update`	`order_updated`	The order was updated.
`void_failure`	`void_failure`	Voiding the authorization failed. The authorization is still valid.
`void_pending`	`void_pending`	Voiding the authorization is in process. The authorization is still valid.
`void_success`	`void_success`	Voiding the authorization was successful. The authorization is no longer valid.