Skip to main content
Skip table of contents

FAQs (Audience)

“It’s not the answer that enlightens, but the question.” - Eugene Jonesco

With the aim to respond to your needs more quickly and appropriately, we have jotted down the most frequently asked questions about Zeta Audiences.



Can we share segments via the team-based sharing feature from Experiences or Campaigns?

Not currently. In the team-based sharing access, you can’t share or restrict access.

How can you tell if a segment has campaigns linked to it?

You can manually check your campaigns or use a clear naming convention to filter those with segment links. For alternatives, reach out to Support for assistance.

What is default segment on the dashboard?

The segment name is ‘active’ and it includes all customers who were last seen or last contact was within the last 120 days.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.