Deliverability Performance


The Deliverability Performance Report allows users to easily filter and view metrics by the recipient email domain. This report gives deliverability teams an opportunity to monitor and react to deliverability issues.

Prompts vs. In-Report Filters


In-Report Filters

The Prompt allows a user to select the top-level dataset that the report will report on.

The in-report filters allow for fine-tuning after the report is compiled.


To Re-prompt a report, you can do one of the following:

  1. Click the paper icon (with a question mark on it). 

  2. Select File > Reprompt.

Prompt Options

Prompt Option


Sent Date

Filtering based on the day/time that a campaign was sent rather than when the response (open/click/conversion/etc) from the subscriber was logged.

Event Date

Filters based on the day/time of when the response (open/click/conversion/etc) from the subscriber was logged.


It allows a user to search and pre-select some set of campaigns to include in the report.

Campaign Tag

These can be used to filter down campaigns by any existing campaign categorization tags.

In-Report Filtering

You can enable in-report filtering by clicking on the filter (funnel) icon in the top-right corner of the report.

Adding Date to the Report

To add the date, you can right-click on the Campaign Name and select Drill > Send Date.

Additionally, you can drag & drop the date to the left of the campaign name, if you'd like to see campaigns by day.

Saving a Report

When closing a report, you will be prompted to save a variant of the report. Reports can be saved in the Shared Folder to allow for easy re-use of filters and slicing for various needs.

You can create multiple saves off of one report for varying reporting use cases.

You can save a new variant of a report, by doing any of the following:

  1. Click the Save icon.  

  2. Select File > Save As.

General User Tips



Right Click

Many of the reports are highly interactive, and right-clicking will display a number of actions that can be taken.

Drag & Drop

Columns can be easily dragged & dropped for re-ordering.

Using the Chart to Filter

Clicking on various aspects of the chart may enable some in-report filtering.


Save a variation of the report after you've made the filters you often make to increase operation efficiency.


Users can multi-select cells of the table and right-click to be given options around excluding and keeping only certain line items of the report for review.

Report Candence

Data for the Deliverability Report is noted below:

Data for the Deliverability Report is noted below:

2 minutes for up to 6 hours after the campaign is sent

6 hours for up to 2 days after the campaign is sent

12 hours for up to 7 days after the campaign is sent.

24 hours for up to 30 days after the campaign is sent.

Campaign Events are no longer updated 30 days after the campaign is sent