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Report Builder Templates

While well-presented reports can elevate customer interest in more ways than one, creating a perfect report all from scratch is difficult, especially when you’re short on time and resources, and you’ve got a monster of a project on your hands. While the process of building a report can take up a significant amount of time with edits and testing, the use of templates can shorten it down to almost no time.

To that end, ZMP Report Builder now has Templates, which allow you to build basic reports quickly and easily so that you can optimize your campaign using the data gleaned in your report. You can use Zeta Templates or create your own Account Templates that are important and relevant to your team.

Points to Remember:

  • Zeta Templates are templates that Zeta has created.

  • Account Templates are templates that were created by a user in the account.

  • Zeta Templates cannot be edited or deleted.

  • Zeta Templates can be resaved (modified or not) as an Account Template

  • Zeta Templates have the Last 30 days applied by default.

  • Zeta Templates exclude test data by default.

  • All Templates must have a Dynamic Date range. Learn more on Fixed & Dynamic Date Ranges.

Template Name

Question

Description

Report Type

Metrics

Dimensions

Default Data Visualization

Filters

Vertical

Welcome Email Performance

Are my Welcome emails engaging new customers?

This template can be used to check on the performance of your welcome email or the first email you send to a person after they’ve joined your list. The welcome email is super important, as it’s often the first impression people receive from your brand.

Customer Marketing

  1. Sent

  2. Open Rate

  3. Click Rate

  4. Conversions

 

  1. Campaign Name

  2. Creative Name

  3. New User

  4. Recommendation Type

Table

Campaign Name contains Welcome

Retail

Subject Line Performance

Are my intro email subject lines effective?

This template can be used to measure the effectiveness of your introductory email subject lines that get sent to anyone who fills out a form requesting more information. The fact that they initiated the contact doesn’t mean it’s time to put the pedal to the metal and even more reason to track introductory email subject line effectiveness.

Customer Marketing

  1. Opens

  2. Clicks

  1. Campaign Name

  2. Subject

Bar Chart

Clicks - Y-Axis 1

Subject - X-Axis

None

Auto

Subscription Confirmation Performance

Is my subscriber base growing or declining?

This template can be used to analyze the success of signup form confirmations from your website. Since the first step to growing your revenue with hotel email campaigns is actually having a list of subscribers that want to receive your emails, you’ll want to check in on the volume and growth of the signup form confirmations emails that you are sending to potential guests.

Customer Marketing

  1. Sent

  2. Opens

  3. Open Rate

  4. Average Opens

  5. Clicks

  6. Click Rate

  1. Campaign Name

  2. New User

Table

None

Hospitality

Delivery Channel Performance

Which channel brings in the most action?

This template can be used to measure the effectiveness of your channel mix and strategy. As consumer behavior is variable and always fluctuating, programmatic can reveal brand affinity across multiple channels and help determine who, where, how and when to present potential customers with advertising messages.

Media Activation (FKA Programmatic)

  1. Impressions

  2. Clicks

  3. CTR

  4. Conversions per Click

  1. Campaign

  2. Delivery Channel

Bar

X-Axis - Delivery Channel

Y-Axis 1 - Clicks

None

Retail

Tier 1 Reach Performance

How many potential buyers am I reaching?

This template can be used to analyze the reach of your Tier 1 programmatic ad campaigns.

Media Activation (FKA Programmatic)

  1. Impressions

  2. Clicks

  1. Campaign

Table

None

Auto

Tier 2 Engagement Performance

Is my content engaging potential customers?

This template can be used to analyze the engagement of your Tier 2 programmatic ad content.

Media Activation (FKA Programmatic)

  1. Clicks

  2. CTR

  3. Conversions

  4. Conversions per Click

  1. Advertisment

  2. Advertisment Type

Table

None

Auto

Tier 3 Conversion Performance

What tactics garner the most conversions from potential buyers?

This template can be used to analyze the conversion rate of your Tier 3 programmatic ad campaigns, line items, and tactics.

Media Activation (FKA Programmatic)

  1. Clicks

  2. CTR

  3. Conversions

  4. Conversions per Click

  5. Conversion Rate

  1. Campaign

  2. Line Item

  3. Tactic

Table

None

Auto

Personalized Programmatic Ad Performance

Do personalized ads increase bookings?

This template can be used to check on the performance of your personalized hotel ads that include recommendation for previously-viewed properties, additional properties within the portfolio that the viewer may also be interested in, or compelling extras such as complimentary breakfast or free parking. At its core, programmatic enables hotels to deliver customized ads based off a person's unique online behavior, where and when it matters most and at the most competitive pricing.

Media Activation (FKA Programmatic)

  1. Impressions

  2. Clicks

  3. CTR

  4. Conversions per Click

  1. Advertisement

  2. Advertisement Type

  3. Media Format

  4. Media Type

  5. Tactic

Table

None

Hospitality

Data Ingestion Review

Is my customer data being ingested properly?

This template can be used to validate that relevant customer data is being ingested without issue. By doing this type of validating, you are able to achieve the truest single customer view and execute more customer-centric strategies.

Customer Data Management

  1. File Size

  1. File Name

  2. File Process Latest Date

Table

None

Retail

Data Onboarding Review

Is my dealership data being onboarded without issue?

This template can be used to monitor your data onboarding progress. With data coming in from multiple dealerships, you will want to keep an eye on your files and feeds to make sure errors are kept in check.

Customer Data Management

  1. Error Count

  2. Error Rate

  1. Feed Name

  2. File Name

Table

None

Auto

Data Freshness Review

How frequently is my data being updated?

This template can be used to ensure the freshness of your guest data. Fresh data ensures that you are able to display information, content, or offers that would appeal to a specific guest based on any available information that is known about that guest.

Customer Data Management

  1. Error Count

  2. Error Rate

  1. File Name

  2. File Process Latest Date

  3. File Process Latest Timestamp

  4. File Process Start Date

Table

None

Hospitality

Customer Engagement Status

How engaged are my customers?

This template can be used to analyze progress towards building relationships with your existing customers. These relationships are important to boost your brand and can help increase the lifetime value of your customers.

Customer Marketing

  1. Sent

  2. Open Rate

  3. CTOR

  1. Campaign Name

Table

None

Retail

Retention Campaign Performance

Are my customer retention efforts working?

This template can be used to monitor the performance of your retention email marketing campaign. As this is one of the best ways to get customers to return to your dealership or service center, monitoring performance of these campaigns is imperative.

Customer Marketing

  1. Open Rate

  2. Click Rate

  1. Campaign Name

Line Chart

Open Rate and Click Rate - Y-Axis 1

None

Auto

Email Performance

How engaged are my customers with my email content?

This template can be used to validate the effectiveness of the email channel. Email marketing is the best channel to connect with your audience, promote your hotel, and attract returning guests.

Customer Marketing

  1. Conversions

  2. Revenue

  1. Campaign Name

Line Chart

Y-Axis 1 - Conversions

Y-Axis 2 - Revenue

None

Hospitality

Recommended Product Performance

How are my recommendations performing?

This template can be used to measure the performance and lift of Zeta AI-recommended product content on your website. This report will help guide content optimizing and fine tuning models to make sure you omit out-of-stock items or duplicates, for example.

Website - In Page

  1. Views

  2. Total Clicks

  3. Click Through Rate

  1. Placement

  2. Resource Title

  3. Site ID

 

 

Retail

Recommended Content Engagement

How are my visitors engaging with the recommended content on my site?

This template can be used to measure the engagement with Zeta AI-recommended content on your website. With this data, your team is better equipped to automate and optimize marketing and sales operations, such as sales forecasting, product configurations, and stock allocation.

Website - In Page

  1. Views

  2. Total Clicks

  3. Conversions

  4. Conversion Rate

  5. Click Through Rate

  1. Placement

  2. Resource Title

  3. Resource URL

  4. Site ID

Table

None

Auto

Recommended Content Impact

How much revenue do I make off recommended content?

This template can be used to measure impact of Zeta AI-recommended content on your website. Great content is the key to travel and accommodations bookings and thus is measuring the impact of your content.

Website - In Page

  1. Conversions

  2. Revenue

  1. Campaign Name

  2. Placement

  3. Resource Title

  4. Site ID

Bar Chart

Y-Axis 1 - Revenue

X-Axis - Resource Title

Y-Axis 2 - Conversions

None

Hospitality

Location Performance

What impact does location have on my marketing strategies?

This template can be used to measure the performance of your various website overlay campaigns by location. Website overlays, pop-ups, lightboxes, modals – when done right, are a great way to increase conversions.

Website - Overlay

  1. Submissions

  2. Impressions

  3. Bounces

  1. City

  2. Country

  3. Region

  4. Zipcode

  5. Overlay Name

  6. Site ID

Table

None

Retail

Device Performance By Location

Does location impact what devices are my customers using to engage with my brand?

This template can be used to analyze shopper engagement at every dealership location and every device. Website overlays, pop-ups, lightboxes, modals – when done right, are a great way to increase conversions.

Website - Overlay

  1. Submissions

  2. Impressions

  3. Bounces

  1. City

  2. Country

  3. Region

  4. Zipcode

  5. Overlay Name

  6. Device Name

  7. Device OS

  8. Device Type

  9. Site ID

Table

None

Auto

Location-based Engagement

Which of my brick-and-mortar locations get the most online action?

This template can be used to monitor guest engagement by hotel location. Website overlays, pop-ups, lightboxes, modals – when done right, are a great way to increase conversions.

Website - Overlay

  1. Submissions

  2. Impressions

  3. Bounces

  1. City

  2. Country

  3. Region

  4. State

  5. Zipcode

  6. Web Source

  7. Overlay Name

  8. Site ID

Table

None

Hospitality

Audience Targeting effectiveness

Are my targeting and retargeting strategies engaging the right people?

This template can be used to measure the effectiveness of your targeting and retargeting strategies. Retargeting, custom audiences, behavioral targeting, and location targeting are just some effective marketing services that retailers should explore with Zeta. Retailers who who work with Zeta are able to optimize their campaigns instantly and on a deeper level based on the insights provided, further accelerating and improving campaign results.

Audiences

  1. Net People

  2. Total People

  1. Account Name

  2. Site ID

  3. Audience Name

  4. Audience Type

  5. Membership Date

Table

None

Retail

Household Engagement

Do the households I’m reaching include prospective car buyers?

This template can be used to measuring household engagement by prospective buyers. Messaging the right audience is crucial since purchasing a new vehicle is a significant commitment, with buyers often relying on advice from family and friends.

Audiences

  1. Net People

  2. Total People

  1. Audience Name

  2. Membership Date

Table

None

Auto

Audience Engagement

Are my customers engaged after they made a booking?

This template can be used to measure engagement with guests who have already made a booking. This tool can also be quite useful in differentiating between business and leisure travelers who generally exhibit different online behaviors.

Audiences

  1. Net People

  2. Total People

  1. Audience Name

  2. Audience Type

  3. Membership Date

  4. Site ID

Table

None

Hospitality

Purchase Performance

How much are my customers spending after interactions with my brand?

This template can be used to measure the average purchase total that came from 1:1 experiences with your customers. This will help inform your product promotion strategies.

Events

  1. Average Purchase Total

  1. Event Name

Bar Chart

Y-Axis 1 - Average Purchase Total

X-Axis - Event Name

None

Retail

Revenue Performance

How much revenue do I earn per event?

This template can be used to measure the revenue attributed to a specific event in your customer experience. This will help you optimize your spend on specific marketing strategies.

Events

  1. Revenue

  1. Event Name

Bar Chart

Y-Axis 1 - Revenue

X-Axis - Event Name

None

Auto

Booking Performance

How many bookings have been made in the last 30 days?

This template can be used to measure the number of bookings made in a specific date period. This will help inform your special offers strategies.

Events

  1. Event Count

  1. Event Name

Table

None

Hospitality

Deliverability

What is the delivered rate of my email messages?

The Deliverability template provides key insights, including delivery and bounce rates, open and click-through rates, etc. Use this template to fine-tune your email campaigns and ensure emails reach your audience effectively.

Events

  1. Sent

  2. Delivered

  3. Delivered Rate

  4. Hard Bounce

  5. Hard Bounced Rate

  6. Soft Bounce

  7. Soft Bounced Rate

  8. Blocked

  9. Blocked Rate

  10. Other Failure

  11. Other Failure Rate

  12. Total Failure

  13. Total Failure Rate

  14. Opens

  15. Open Rate

  16. Total Opens

  17. Total Open Rate

  18. Clicks

  19. Click Rate

  20. Total Clicks

  21. Total Click Rate

  22. CTOR

  23. Total CTOR

  24. Average Opens

  25. Average Open Rate

  1. Account Name

  2. Campaign Name

  3. Recipient Domain

Table

None

Retail

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