Link Tracking

From the Settings tab, select Link Tracking to append web analytics parameters to white-listed domain URLs in the content automatically. After configuring the defaults in Settings, these can be further set up on a campaign-by-campaign basis.

Adding Default Parameters

1. To add a new default parameter, click on Add Parameter.

Several default UTM parameter names are available and will appear as a drop-down when clicking into the Name field.

Default UTM Parameters

utm_source
utm_medium
utm_campaign
utm_content
utm_term

To add your own parameter simply type or paste it into the Name field, and it will prompt you to Create New. Click on the prompt to add the parameter.

2. Next, add a default value for the parameter. A value is required in order to save this as a default for a new campaign. The value fields accept Zeta Markup Language to populate values dynamically.

3. Click on Save to save this newly configured parameter and value as a default for new campaigns. Newly added defaults will not affect existing campaigns.

White-Listing Domains

In order to see the parameter names and values applied to URLs in the content, the appropriate domains and subdomains need to be added to the Link Tracking whitelist.

Each domain and subdomain will need to be explicitly set in order to see parameters and values automatically added to URLs in the content. Subdomains cannot be added using any kind of wildcard.

1. To add a new domain, click on Add Domain.

2. Type or paste the domain/subdomain in and click on Save.

Removing domains from the Link Tracking whitelist will impact various types of reporting, including open rates, deliveries, clicks, and more. An illustrative case is content reporting, where unwhitelisted domains in Settings > Link Tracking will result in a lack of recorded click data.

Disabling Open and Link Tracking at the Campaign Level

You can disable open tracking and link tracking at the campaign level, providing greater control over tracking settings. When enabled, it prevents the system from recording email opens and link clicks for the specific campaign, ensuring compliance with privacy requirements or reducing tracking data as needed.